Common Challenges for Hospitality & Event Businesses
❌ Equipment shortages on event day due to poor inventory tracking
❌ Manual booking and scheduling leading to double-bookings
❌ Lost revenue from damaged or missing rental items
❌ Time-consuming invoicing and payment collection
❌ Difficulty tracking customer preferences and history
❌ No centralized system for staff coordination
Our Hospitality & Events IT Solutions
Event Booking & Scheduling
Online booking portals, automated confirmations, calendar sync, and waitlist management. Eliminate double-bookings and streamline client experience.
Equipment & Rental Tracking
Real-time inventory visibility, automated restock alerts, damage tracking, and maintenance scheduling. Know exactly what's available for every event.
Automated Invoicing & Payments
Generate quotes, send invoices, collect payments, and track receivables automatically. Integrate with QuickBooks or Xero for seamless accounting.
Customer Engagement & Feedback
Post-event surveys, automated thank-you messages, loyalty programs, and review requests. Build lasting relationships with clients.
POS & Sales Integration
Connect your point-of-sale system with inventory, CRM, and accounting. Real-time sales data and unified reporting.
Staff Coordination Tools
Schedule staff, assign tasks, track event logistics, and communicate in real-time. Mobile apps for on-site teams.
Trusted by Milestones
Leading Calgary event management company
The Challenge
Milestones struggled with inventory management across multiple events. Equipment shortages, last-minute rushes to restock, and manual tracking in spreadsheets caused operational headaches and client dissatisfaction.
Our Solution
We implemented Zoho Inventory with automated restock alerts, rental tracking, damage reporting, and integrated booking system. Mobile apps for on-site teams to update inventory in real-time.
Results (3 months post-launch)
85% reduction in stockout incidents
60% faster event setup and teardown
Real-time visibility into equipment availability
Automated invoicing saved 10+ hours per week
Improved client satisfaction and repeat bookings
Hospitality & Events IT Solutions FAQs
We provide comprehensive solutions including event booking management, inventory tracking for equipment/supplies, POS integration, customer feedback systems, automated invoicing, and rental management. Perfect for event venues, catering companies, and hospitality businesses in Calgary.
Yes! We integrate with popular POS systems, booking platforms, and payment processors. Whether you use Square, Lightspeed, Eventbrite, or custom systems, we can create a unified workflow that eliminates double data entry.
Our Zoho Inventory and custom solutions provide real-time tracking of equipment, supplies, and rentals. Automated restock alerts, damage tracking, availability calendars, and maintenance scheduling ensure you never miss an event due to inventory issues.
We build automated feedback loops that collect reviews after events, route positive feedback to Google/social media, and privately handle complaints so you can resolve issues before they become public. This helps Calgary hospitality businesses maintain stellar reputations.
Most hospitality/event implementations take 4-8 weeks, including system setup, inventory migration, staff training, and integration with existing tools. We work around your event calendar to ensure zero disruption to operations.